About Universal

Whether you’re planning to order a small batch of office stationery, schedule a Universal Connect ‘health check’, or work with us to completely overhaul your brand, you need peace of mind that we’re a credible business that will deliver the bold claims we make throughout this website.

So let us tell you a little more about our friendly team and the ethos that kick-started our 13 year old business.




Who we are

Founded in 2002 by experienced contract stationers Steve Manley and Mark Broadbent, Universal was established to bring a new quality of strategic office supplies support to nationwide organisations, regardless of their size.

Fast forward to the present day and we have more than 250 years’ combined experience in our committed team. From our directors and account managers, through to our uniformed delivery drivers and receptionists who greet you at the front door, we’re all here to look after your every office need.

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Your account

We’re here to make your lives easier, which is why we employ a long-standing team of dedicated account managers who are here to support you with your orders, your requirements, any contracts, cost-saving initiatives and even your management reporting.

With industry-trained product experts, technology specialists and some of the UK’s most talented service providers within our in-house team, or network of partners, you have an abundance of knowledge ‘on tap’.

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Our clients

All of our clients are different, so we have worked hard to become a 365-day retailer with secure online ordering, dedicated account management and a national logistics network. We’re here to support customers wherever and whenever they need our products and services.

That’s why our customer base includes multi-site blue-chip brands, which rely heavily on our ability to ensure faultless deliveries, timed to perfection, as well as smaller, more regionalised businesses that outsource a vast number of their office needs to us.

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The environment

We’re not one of those companies that is dismissive of our responsibility to ‘do our bit’. We acknowledge that a ‘throwaway society’ has evolved across the globe, so it is important that we operate with utmost consideration for a ‘reduce, reuse, recycle’ philosophy.

Our ISO14001 accreditation evidences our commitment to work with respect for the environment, and wherever possible we pass these ‘eco’ savings on to clients too. From the products we source, to the energy efficient nature of our logistical network, we remind people how much the world’s resources matter.

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Universal Connect